Terms and Conditions

Cancellations
If a session needs to be cancelled, I kindly ask for at least 24 hours’ notice.
Cancellations made with less than 24 hours’ notice will be charged in full.

Payment
An invoice will be issued following each session, with payment kindly requested within the timeframe indicated.

Giving Back
10% percent of all session fees are donated to Wilfrid’s House, the mental health charity I co-founded in 2017, which provides low-cost and free psychotherapy, coaching and bereavement counselling.

Confidentiality
All conversations are held in strict confidence. The only exception would be where there is concern for the safety or wellbeing of you or another person. In such circumstances, I would always aim to discuss this with you first and, where appropriate, may need to share information with a relevant professional.

Recording
To protect the privacy and integrity of the work, sessions may not be recorded.

Nature of the Work
This work offers thoughtful guidance in the areas of identity, confidence, personal expression and life transition. It is not intended to replace medical, psychiatric or clinical therapeutic care. Where appropriate, I may suggest consulting with a qualified health or mental health professional.

Professional Boundaries
The work is intended to remain a respectful and constructive space. Should I feel at any point that continuing would no longer be appropriate or beneficial, I reserve the right to pause or conclude the engagement with care and discretion.